FCA brands kill 'bill shock'

FCA's American brands – Chrysler, Dodge and Jeep – are offering local customers the benefits of a new service programme named Mopar Menu Priced Servicing (MPS) to meet their budget needs.

MPS provides vehicle owners with "transparent" pricing for parts and service, according to FCA Australia. In addition, it runs on a website that locates the dealer closest to the vehicle owner's residence or workplace and accepts service bookings from users.

"FCA Australia prides itself on its commitment to both quality and value, and our service schedule has always reflected this," said FCA Australia's Director of Aftersales, Tim Stuckey, as quoted in a press release.

"But equally, we recognise the importance of absolute transparency when it comes to the over-all cost of vehicle ownership, and this solution provides exactly that.

"It doesn't matter which city or state you have your vehicle serviced in, FCA Australia's Menu Priced Servicing is a national, whole-of-ownership solution that provides true peace of mind when it comes to servicing your vehicle. It puts the trust back into the vehicle servicing process."

MPS has been introduced with effect from July 14 and covers all current Chrysler, Dodge and Jeep models. Older cars will be incorporated under the scheme before the end of 2015.

MPS is a note of good news for FCA during its recent difficulties. The company has worked hard to raise its local profile, and, following the news that Chrysler would pull out of the UK market, the local importer reasserted its commitment to the local market and also indicated it would consider local suspension tuning to broaden its products' appeal here. In recent times the company (with Fiat and Alfa Romeo brands also drawn in) has been in damage control, following revelations former CEO Clyde Campbell is being sued by FCA for financial irregularities.