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Carsales Staff22 Oct 2024
ADVICE

How to protect your privacy while selling your car online

Selling your car online can be an exciting and rewarding experience, but it's important to protect your privacy while demonstrating that you're a genuine sellercon240905 cybsecmonth gi3t

Here are some key tips to help you stay safe and keep your personal details secure.

1. Keep personal information out of your ad

When creating your listing, focus on the car's details and history, not your personal information. Avoid sharing where you live or any private contact details. Buyers should be interested in the car, not your home address or personal data.

2. Use privacy tools to stay safe

carsales offers several tools to help protect your privacy while showing you’re a trusted seller:

  • Verified Badges: Verify your phone number to earn a trusted seller badge, helping to build confidence with potential buyers.
  • Privacy Protect: Available with the Ultimate ad package or as an add-on, this feature keeps your phone number private by replacing it with a virtual number. Buyers can still contact you, but your personal number stays hidden.
  • carsales Messaging Inbox: Keep all communication within the platform to avoid exposing your email address or phone number to scammers. This ensures a more secure interaction with potential buyers.

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3. Stay within the platform

Using the carsales messaging inbox not only keeps your conversations organised but also protects your identity by keeping your contact details private. Avoid moving to external communication channels to minimise the risk of being targeted by fraudsters.

At carsales, your safety is our top priority. Take advantage of these tools to enjoy a more secure and private selling experience.

Related: carsales Help Centre Safety Hub
Related: What can I do to avoid a scam?
Related: Five tips that will save you from buying a car with a fake odometer reading
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Written byCarsales Staff
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