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Carsales Staff5 May 2025
ADVICE

Introducing the new voice calls feature: The safer and smarter way to connect on carsales

Buying and selling cars just got smoother and safer, thanks to carsales’ new in-app call feature

At carsales, we’re always looking for ways to make buying and selling easier, safer, and more efficient.

That’s why we’re excited to introduce our new in-app voice call feature, designed to take communication between buyers and sellers to the next level.

Say goodbye to missed calls, the hassle of unknown numbers, and the risk of sharing personal contact information. With our voice calls, everything happens directly within the carsales app, keeping your conversations secure and seamless.

Whether you're a buyer on the hunt for your dream car or a seller connecting with potential buyers, this feature ensures you stay in control and avoid missing out on any opportunities.

No More Unknown Callers

We’ve all done it: watched our phone ring out while a private or unknown call was coming through, wondering if we should pick up the phone or let it go to voicemail.

With this new feature, you’ll know exactly who’s calling and why. Before you even pick up, you’ll see the buyer or seller’s name and vehicle details, so you can make an informed decision before hitting ‘answer’.

No more playing phone call roulette.

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How Does It Work?

For buyers, you’ll first need to make an ‘Enquiry’ on a vehicle through the carsales app before you can call the seller

For sellers, when a buyer calls, you’ll see their name and the car they’re interested in, so you can avoid the awkward “uh, who was this again?”

You’ll get a call notification/screen (just like any other) when the buyer or seller calls and you’ll know who’s on the line and why. No more guessing games!

All you need is stable internet connection, the carsales app and you’re good to go!

How can I access the feature?

  1. Open the carsales app and tap on the messages icon
  2. Click the call icon
  3. Allow microphone access and you're all set!

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Scam-Proof Your Conversations

Buying or selling a car online can sometimes feel like navigating a jungle full of potential scammers. But with voice calls, you don’t have to worry about dodging shady characters or giving out your personal number.

Every call happens securely within the carsales app, which means less creepy vibes and more legitimate connections. It’s like a digital bouncer for your phone.

The Easiest Way to Stay in Touch

Remember the good ol’ days of texting, calling, and emailing all over the place, trying to keep track of who said what? Well those days are gone because you can now do it all within the carsales app.

It’s fast, it’s efficient, and best of all, it keeps everything in one place. You won’t have to juggle multiple platforms – just pick up the phone (within the carsales app) and start chatting.

Ready to Get in on the Action?

Voice Calls isn’t just a cool new feature. It’s here to help you make smarter, safer, and faster connections, and that, means results!

Ready to say goodbye to missed connections, awkward conversations, and scam callers? Download the carsales app today and start connecting securely, efficiently, and with confidence.

Join the conversation at our Facebook page
Or email us at editor@carsales.com.au
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Written byCarsales Staff
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