hyundai don romano 001
Bruce Newton4 Jun 2025
NEWS

New Hyundai boss unveils 100K sales strategy

And he plans to take sales from Toyota along the way

Rebuild Hyundai in Australia and take a chunk out of Toyota’s sales domination along the way.

That’s the mandate the new boss of the Korean auto giant’s local arm, Canadian Don Romano, has arrived with.

Romano, who has been in his job as President and CEO of Hyundai Motor Company Australia for only eight weeks, outlined a comprehensive renewal of the business at last week’s launch of the Inster EV.

At the core of Romano’s tenure is a reversal of Hyundai’s shrinking sales. They hit a peak beyond 100,000 in 2014 to 2016 but had slumped to 71,664 in 2024, according to VFACTS.

“If you’re not growing you’re shrinking, because everyone is coming at you,” Romano told carsales.

“We have never seen a time like we have seen today. It is unprecedented with all these other brands just ready to come after you and take your market share and grow.”

Don Romano

Stable progress

Romano made it clear he wants to put the building blocks in place for Hyundai to have stable progress in Australia.

“Not crazy growth,” he said. “I’m not looking  to get to 100,000 in my time [in Australia], but if we continue to go three, four per cent as we continue to grow sustainably over time, we can do that profitably, we can do it the right way, we can do it through the right products.”

And Romano made it clear one of his objectives is to knock Toyota down a peg or two. The market leader for the last 22 years routinely claims more than 20 per cent share and 200,000 sales, easily doubling its nearest pursuer.

top dealers awarded in 2021 hyundai platinum dealer of the year program scaled

“I would like to see this a little bit better balanced market where there isn’t just one major dominant competitor, where there is a number of good competitors fighting it out like we see in other markets,” Romano said.

He said he’d like to see sister brand Kia and others join Hyundai in hacking into Toyota’s sales.

“I think collectively, how do you take on someone so dominant in the market? I want to see them [Kia] succeed and some of our other competitors succeed.”

Romano outlined a number of initiatives designed to boost the Hyundai business locally, including:

  • Rebuilding dealer relations by putting less stress on volume and more on rewarding customer relations: “I am not convinced the dealers really believe in it [Hyundai] right now because for the last five years they haven’t seen the result. They have seen us take things away not bring things in and I gotta turn that around … Right now I am nothing but a bunch of hot air that needs to produce results. I don’t expect them to trust me and to believe in what I am doing.”

  • Make the company’s marketing message more unified: “We are the best kept secret out there … there’s no over-arching umbrella, there’s no zoom-zoom, ultimate driving machine. You know what I am saying? We need to start thinking bigger.”

  • Upgrade from a five-year to a seven-year warranty backdated to January 1, 2025.

  • Hire more local expertise, including a CEO who would be Romano’s successor in about three years: “My goal is to build an infrastructure that is supported by Aussies, by people that are local and understand the business. Because as I look around all the successful businesses globally are run by people from the country in which they are running. Not by foreigners.”

Product focus

Of course, product is a cornerstone of Romano’s ambitions and he has already generated headlines with his determination to get a Hyundai dual-cab ute signed off – if not on sale – before he leaves.

But he has also committed to stay the course with EVs despite Hyundai’s struggles for sales. Hyundai Australia will import its first China-sourced EV, the Elexio, in 2026, which should be price competitive against the BYD Sealion 7 and the Tesla Model Y.

Hyundai Elexio
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hyundai elexio 006 kaev

Romano also wants to reboot Hyundai’s local small passenger car lineup by re-introducing the i20 as a mainstream model and – at the least – negotiating cheaper pricing for the i30.

He also intends to quickly grow Hyundai’s hybrid lineup in Australia: “To me that’s an easy way to grow four to five per cent in the near term.”

Hyundai currently offers petrol-electric hybrid versions of the i30 sedan, Kona small SUV, Tucson medium SUV and Santa Fe large SUV. It will introduce a new-generation hybrid with the Palisade large SUV before the end of 2025.

hyundai ute news 16 kwyd
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Written byBruce Newton
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