Hyundai extends roadside assistance

Hyundai has rolled out a lower level of roadside assistance for new cars purchased from August 1. While buyers of the ix35, i45, Santa Fe and Grandeur are covered by a Premium Program for roadside assistance, the company is now offering a 'Standard Program' for buyers of Getz, Elantra, i20 (pictured), i30, iLoad and iMax.

This new program, arranged through Assist Australia and supported by the country's state motoring organisations, will ensure drivers are not left stranded by locking the keys in the car, running out of fuel, or suffering battery or tyre problems.

The attending servicemen will arrange for the car to be towed to the nearest Hyundai dealer if it can't be revived. In addition, caravans and trailers will be towed to a safe location at no expense to the owner, should the car remain immobilised. Vehicle owners can relay messages to friends, family or business associates -- and the cost of taxi fares within the locality is also covered.

Hyundai owners covered by the Premium Program can additionally obtain overnight accommodation and reimbursement for the cost of onward travel. Both levels of roadside assistance run for 12 months from the date of purchase.

"Hyundai has a well deserved reputation for offering excellent customer service," said Nick Aravanis, Hyundai's Director of Aftersales. "We're determined to set the standards in our industry by which all others are judged."

"The Hyundai Roadside Assist Program is an important component of our customer service strategy. It complements our outstanding Five Year / Unlimited Kilometre Warranty, further proving Hyundai's priorities remain focused on the quality, and excellence of our products and customer service."

Motoring clubs participating in the programs are: NRMA, RACV, RACQ, RAA, RAC, RACT & AANT. Further information is available from Hyundai's website: http://www.hyundai.com.au/RoadsideAssist/default.aspx.

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