Mazda has yielded to media and customer feedback and reworked the Mazda CX-60’s rear suspension tune and the new factory chassis set-up is also being offered to existing owners free of charge.
The moves comes after Mazda’s inaugural Large Product Group model received criticism and complaints about its harsh ride quality following its global and national media launches – a trait that’s also been aimed at its bigger CX-90 sibling.
According to Mazda Australia, a running change was made at a factory level in October, including the installation of softer rear dampers as standard. Owners of vehicles built before then are now being offered the upgraded units free of charge.
“This is a running change available to CX-60 owners allowing early customers to align their vehicle with the latest factory specification,” a spokesperson said.
“This option includes a revised rear shock absorber fitted at no cost through the Mazda dealer network.
“As CX-60 makes its way into more markets, we continue to study the vehicle and review customer feedback.”
The prospect of a suspension upgrade has been on the cards since the CX-60’s Australian release in July last year, when Mazda revealed it was looking into the feasibility of adaptive dampers for its ‘most important model in 20 years’, but that hasn’t eventuated.
carsales understands the first batch of replacement parts arrived last month. More are due in mid-May and some upgrades have already been carried out.
However, the harsh suspension isn’t the only running fix being made to the CX-60. New mapping for the eight-speed automatic transmission has also been developed to deliver a smoother driving experience, especially at low speeds.
Some CX-90 may be disappointed to learn that neither of these upgrades will be applied to or offered for Mazda’s large SUV flagship.
“There is no change in specification regards the CX-90, thus no running changes planned for this model currently,” the Mazda Australia spokesperson said.