From blocking fake buyers to filtering out dodgy links, carsales works behind the scenes to help keep your listing safe and your details secure.
Simple Tips and timely reminders can help you spot red flags early and help you steer clear of fraud before it happens
From your very first message on carsales right through to handing over the keys, our platform safeguards are built in to help protect your money and car.
Scammers might send fake QR codes or links dressed up to look like they came from carsales.
We’ll never ask you to complete a payment through a random link in an SMS or email.
If it feels off, don’t click. We recommend paying through carsales for safer payments.
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While some buyers and sellers may choose to chat elsewhere, keeping your conversations in carsales is a safer way to stay protected from dodgy emails, texts, and links.
We’ll never ask for your credit card details in an email or message.
Real payment requests will only come through your carsales inbox or official carsales emails in relation to payments through carsales.
If you're unsure - log in to your carsales account to check or call us on 13 72 53
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The safer, smarter way to pay
Pay and receive funds through carsales. Buyers and sellers verify an ID document, helping protect you against scams. T&Cs apply.
To help protect you from identity theft, car theft and plate cloning.
Lets you text, send photos and videos with processes in place to block suspicious messages.
A dedicated team that monitors listings and takes steps to block listings which appear to be fake.
Get a car inspection with RedBook Inspect or a snapshot of the car's history with a vehicle history report.
Buyers call you on a virtual mobile number, so that you keep your personal number hidden.